Terms of Service

1. Acceptance of Terms

By accessing or using Smart Commerz ("the Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Service after any changes constitutes acceptance of the updated Terms.

3. Service Description

Smart Commerz provides a SaaS-based e-commerce platform that allows users to create and manage online stores, including features such as product listings, payment processing, and order management.

4. User Accounts

To access certain features of the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Subscription and Payment

Your use of the Service may require payment of subscription fees. Payment terms are outlined in our pricing plans. All fees are non-refundable except as required by law.

6. License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for its intended purpose. You may not modify, distribute, or create derivative works based on the Service without our express permission.

7. Prohibited Uses

You agree not to use the Service for any illegal or unauthorized purpose. Prohibited activities include, but are not limited to:

8. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, if we believe you have violated these Terms. Upon termination, all rights granted to you under these Terms will immediately cease.

9. Limitation of Liability

To the fullest extent permitted by law, Smart Commerz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service. Our liability for direct damages shall not exceed the amount you paid for the Service in the last 12 months.

10. Indemnification

You agree to indemnify and hold harmless Smart Commerz and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Service or violation of these Terms.

11. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy for more details.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Bangladesh.

13. Contact Information

If you have any questions about these Terms, please contact us at [email protected].